CalendarNACHC is pleased to offer the Health Center Practice Operations Management Improvement Seminar. Working in cooperation with the Bureau of Primary Health Care, we were excited to offer three Practice Operations Management trainings in 2009. Designed for Health Center Chief Operating Officers, Executive Management, Other Managers, Front Desk Staff and Board members, this innovative seminar will provide clear strategies to maximize the productivity and resources of their health center. Participants will find out the answers to questions related to improving customer service in a health center and will also learn about the power of patient-staff interactions. Attendees are provided with a comprehensive view of systems that are successful for health centers. In addition, participants will learn new methods on how to improve your health center’s reporting system.
- Provide attendees with a comprehensive view of systems that result in success for the center and the patients;
- Find out the answers to questions related to improving customer service in a health center
- Learn about the power of patient-staff interactions and health center processes and systems that affect the patient experience.
- Learn new methods on how to improve your health center’s reporting system.
- Review critical functions staff and management should consider to increase the effectiveness of front desk operations.
- Learn the best practice for operational efficiency in a health center setting.
- 12.5 CEUs are available for attending the seminar.
The 2009 seminars were held in May in Charleston, SC and in June in Las Vegas, NV. To register for a 2010 seminar, visit this page again soon.
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2010 Practice Operations Improvement Seminar
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