Conferences/Trainings/Events

Practice Operational Management Seminar

 
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Designed for Health Center Chief Operating Officers, Executive Management, Other Managers, Front Desk Staff and Board members, this innovative seminar will provide clear strategies to maximize the productivity and resources of their health center. Participants will find out the answers to questions related to improving customer service in a health center and will also learn about the power of patient-staff interactions. Attendees are provided with a comprehensive view of systems that are successful for health centers.
 

In addition, participants who attend this training will learn new methods on how to improve your health center’s reporting system.

Participant’s attending this training will:

  • Obtain a comprehensive view of systems that result in success for the center and the patients.
  • Find out the answers to questions related to improving customer service in a health center.
  • Learn about the power of patient-staff interactions and health center processes and systems that affect the patient experience.
  • Review critical functions staff and management should consider to increase the effectiveness of front desk operations.
  • Earn 14 CEUs for attending the seminar.
  • Learn the best practice for operational efficiency in a health center setting.

 

Presenters:
Curtis Degenfelder/Mike Holton, RSM McGladrey, Inc.
Michael R. Taylor, Precision Resources, Inc.
Shari Black, Shari N. Black Consultants LLC

Baltimore, MD
August 25–26, 2010
Holiday Inn – Inner Harbor
301 West Lombard St.
Baltimore, MD 21201
Tel: 800-HOLIDAY
Room Rate: $129/night single/double (plus taxes).
Hotel Reservation Cut-Off date: August 3, 2010

Pricing Information
• Earlybird Registration Fee: $425 if registration received by August 3, 2010
• Regular and On-Site Registration Fee: $475 if registration received after August 3, 2010
Registration cutoff date (Last day one can register online): August 20, 2010
Duration of Training: 2 days

Register online for Baltimore

NACHC Cancellation Policy

  • Cancellations received five calendar days on/before the seminar date will be assessed a $100 processing fee.
  • Cancellations received after the five-day period are nonrefundable and non-transferable.
  • "No-shows" are non-refundable
03-11-2010   2010 Practice Operations Improvement Seminar (117kb)


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