Practice Operational Management Seminar

In addition, participants who attend this training will learn new methods on how to improve your health center’s reporting system.

Participant’s attending this training will:

• Obtain a comprehensive view of systems that result in success for the center and the patients.
• Find out the answers to questions related to improving customer service in a health center.
• Learn about the power of patient-staff interactions and health center processes and systems that affect the patient experience.
• Review critical functions staff and management should consider to increase the effectiveness of front desk operations.
• Earn 14 CEUs for attending the seminar.
• Learn the best practice for operational efficiency in a health center setting.

Presenters:
Curtis Degenfelder/Mike Holton, RSM McGladrey, Inc.
Michael R. Taylor, Precision Resources, Inc.
Shari Black, Shari N. Black Consultants LLC

Baltimore, MD
August 25–26, 2010
Holiday Inn – Inner Harbor
301 West Lombard St.
Baltimore, MD 21201
Tel: 800-HOLIDAY
Room Rate: $129/night single/double (plus taxes).
Hotel Reservation Cut-Off date: August 3, 2010

Pricing Information
• Earlybird Registration Fee: $425 if registration received by August 3, 2010
• Regular and On-Site Registration Fee: $475 if registration received after August 3, 2010
Registration cutoff date (Last day one can register online): August 20, 2010
Duration of Training: 2 days

Register online for Baltimore

NACHC Cancellation Policy

• Cancellations received five calendar days on/before the seminar date will be assessed a $100 processing fee.
• Cancellations received after the five-day period are nonrefundable and non-transferable.
• "No-shows" are non-refundable

03-11-2010

2010 Practice Operations Improvement Seminar (117kb)