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Webinar: Providing Great Customer Service

 
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Type: Webinar

Dates:
Day 1: 04-25-2013 2:00PM - 3:30PM  

Speaker: Pam McManus, President & CEO of Peak Vista CHC
Topic: Customer Service
Contact: Regina Smoke
Phone: 301-347-0400 Ext 2074

It is important to not only build a strong structural foundation for your health center, but also a strong customer based culture. Providing great customer service in health care directly influences the health of patients and the health center itself, yet in the fast-paced and often challenging health center environment, it can be difficult to hold staff accountable to a high standard of service.  This webinar will set the stage for successfully implementing and/or solidifying a culture of customer service.

 

The time for this webinar is 2:00 PM EST


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